FAQ

How much do you charge per month to run a miner?

The hosting fee is based on kilowatt usage (kW) and it is $99 CAD for hosting a kW monthly. This is generally one mining rig. We require that you host at least 4 machines with us. The hosting fee includes security, monitoring, facility fees, ,electricity, internet connection and cooling expenses. Some machines consume less energy others more.

Some examples are as follows:

  • Bitmain Antminer S9: ~1.4 kW → $140 CAD/Month
  • Bitmain Antminer D3: ~1.2 kW →  $120 CAD/Month
  • Bitmain Antminer L3+: ~0.85 kW →  $99 CAD/Month

Why do I have to reserve in advance?

Space is limited. When you book your hosting space it means that you have the right to place a mining rig there for 30 days. The low reservation fee of $29.99 per machine includes installation. This is a non-refundable fee. We must receive your machines within 30 days, otherwise you’ll need to book again and pay again if space is still avialable.

What are the hosting packages and what is included?

Each package begins with a reservation and installation fee of $29.99 (CAD). Depending on the energy consumption of your machine you have to pay $85-$180 per hosting per month. Check our rates for exact pricing. If you don’t know the energy consumption of your miner, just contact us. When you prepay 6 months we will give you a 7th month free.

What is included in the reservation fee?

  • Un-boxing, setup and deploying of the miner
  • Delivery to the hosting facility
  • Internet connection
  • Cooling
  • PDU (power distribution unit) access
  • All switching and routing access
  • Ethernet cabling
  • Shelf space is held for 30 days

Can I use any mining pool?

Yes, you may use any mining pool of your choice.

Do you provide VPNs?

We provide VPNs to customers who host 100 or more rigs at our facilities.

Where are your facilities located?

Alpha Center is located in Eastern Canada along the US border under the watchful eye of both Canadian and US border authorities. Beta Center is located outside of Montreal in the Kahnawake Mohawk Territory enjoying the watchful protection of the security services of the Kahnawake First Nations reserve.

When is my payment due?

Payments are due on the 1st of each month. Your first month will be pro-rated.

What types of payments do you accept?

  • Bitcoin Payments
  • International wire transfer
  • All major credit cards

Are there import duties?

If you are shipping your hardware from outside Canada you will need to pay 5% customs duty and 9.975% QST. If you are not familiar with Canadian importing we suggest you contact a customs broker near your port of entry. We do not deal with customs issues. You are responsible for payment of all taxes, customs and fee

Where are you based?

Our parent company Electrium Inc is registered in Vancouver, British Columbia and we have an office in Montreal, Quebec. We’re always happy to receive you and meet with you in person in Montreal.

How long does setup of miners take?

Setup time ranges from as short as 1-7 working days depending on our work load and the number of rigs you’d like to place.

Can you take larger clients? What is your electric capacity?

We currently have 5Mw in Alpha Center. We have 2.5Mw in Beta Center. We’re planning to add 15Mw. We can accommodate clients of all sizes.

Can I host GPU based miners?

Yes. We can host GPU based miners, but you have to submit a custom request detailing the number of machines, the number of GPUs per rig and the type of GPUs you are using.

Can I swap hardware before my contract is over?

This is possible if the full contract paid. You will have to pay removal charges and new set up fees.

Do you provide power supplies?

Clients are kindly requested to provide a power supply that is 80-Plus Gold rated with active power-factor-correction.

What happens after the contract ends?

You can go month-to-month or if you want to take advantage of promotion for a long term contract you may decide at the time of the contract.

How does the free month promotion work?

Currently we’re offering a free 7th month hosting if you prepay 6 months of hosting at the time of your first placement of a machine. This offer is available to new clients as long as the 6 months are prepaid.